Brand24 Software profile

Brand24 at a glance.

Brand24 is a comprehensive social media monitoring and online reputation management tool that tracks mentions across the web in real-time.

Lorezi score4.44/5
Pricing$199/month billed annually
Free planNo / not listed
DeveloperBrand24 S.A.
Decision summary

What matters first about Brand24.

Brand24 is a comprehensive social media monitoring and online reputation management tool that tracks mentions across the web in real-time.

Lorezi score4.44/5Summary score; review the four dimensions below.
Price$199/month billed annually
Best forPublic Relations Professionals
Think twice ifHigher pricing tiers can become expensive for small businesses
Research freshnessCurrent
Last researchedAug 27, 2026

Scores summarize Lorezi's evaluation. Use the dimension breakdown and evidence to understand the trade-offs. See methodology and weighting.

Research freshness
Current How current is this profile?

Research evidence is within Lorezi's 90-day freshness window.

Last researchedAug 27, 2026
Re-check byNov 25, 2026
Pricing
Checked How does Brand24 charge?

Lorezi independently checked this pricing on Sep 29, 2026.

Model Paid
Starting point $99/month
Billing basis Monthly
Pricing checked Sep 29, 2026
Evaluation

How Brand24 performs.

Four consistent dimensions turn the headline score into a transparent product evaluation.

Features4.5/5
Performance4.4/5
Ease of use4.6/5
Value4.2/5
Editorial verdict

The decision on Brand24.

Brand24 is a highly capable social listening tool that excels at sentiment analysis and real-time monitoring. It is an ideal choice for PR professionals and marketers who need to track brand health and manage online reputation without the complexity of a full-scale marketing suite. The main tradeoff is the lack of native social media publishing features and the potential cost of higher-tier plans for smaller teams.

If your primary goal is data-driven reputation management, Brand24 offers the clarity and performance required to succeed.

Best for

Where it fits best.

  • Public Relations Professionals
  • Digital Marketers
  • Small Business Owners
  • Customer Support Teams
  • Brand Managers
Use cases

Practical jobs to consider.

  • Prepare posts and campaign content for social channels
  • Turn data into actionable insights
  • Create reports or dashboards for decision-making
  • Apply Influencer score tracking in a real workflow
  • Apply Discussion volume charts in a real workflow
  • Apply Mention filtering by source in a real workflow
  • Apply Slack and email notifications in a real workflow
  • Apply Data export to PDF and Excel in a real workflow
Trade-offs

Strengths and limitations together.

A useful software decision should show what stands out and what deserves caution in the same view.

Strengths

Where Brand24 stands out.

  • Extensive coverage of social media platforms and news sites
  • Intuitive dashboard design for quick data visualization
  • Highly customizable automated email reports
  • Effective sentiment analysis for brand health tracking
  • Responsive customer support team
Limitations

What to weigh carefully.

  • Higher pricing tiers can become expensive for small businesses
  • Historical data access is limited on lower-tier plans
  • Occasional lag in real-time mention updates
  • Limited advanced social media publishing capabilities
Capabilities

What can I do with Brand24?

  • Create social media content with Brand24
  • Analyze data and surface useful insights with Brand24
  • Build reports or dashboards for decision-making with Brand24
  • Apply influencer score tracking with Brand24
  • Apply discussion volume charts with Brand24
  • Apply mention filtering by source with Brand24
  • Apply slack and email notifications with Brand24
  • Apply data export to pdf and excel with Brand24
Practical prompts

Useful starting prompts.

  • Workflow: Monitor mentions of [brand and product] over [date range], excluding ambiguous names and duplicate syndication.
  • Compare sentiment around [launch] before and after its date; inspect underlying posts rather than relying only on automated sentiment.
  • Identify recurring customer complaints from [mention feed], group by evidence-backed theme and surface urgent escalation cases.
  • Track [brand name] mentions for [country and language] and separate customer questions from unrelated name matches.
  • Create a reputation-monitoring brief using [negative sentiment mentions] with links and human review before public replies.
  • Compare [campaign mention volume] against a matched baseline period, accounting for spikes from paid promotion.
  • Find journalists and industry websites discussing [topic] and assess relevance without claiming endorsement.
  • Set up alerts for [product launch] that prioritize high-reach mentions and filter duplicate syndicated coverage.
Expert review

Read the full Brand24 review.

The long-form editorial review lives on its own page, separate from this concise software profile.

In-depth analysis

Brand24 Review (2026): Features, Pricing, Pros & Cons

Read our expert Brand24 review covering features, pricing, pros, cons, performance and alternatives.

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